“Always very thorough and a pleasure to work with.
Juan is always a pleasure to work with. He is always helpful and thorough. Always professional. I feel he always gives us terrific personal care and looks out for our interests in regards to our home heating and cooling systems. I would highly recommend him!”
Celia C., Sugar Land TX
"ACE IS GREAT! – My heater stopped working during the cold fronts. After getting two other estimates that seemed pretty high decided to call American Comfort Experts and they sent out a technician, where they just charged a flat rate. He took a look around and fixed the problem in less than an hour. I really felt comfortable with him and I got the feeling he cared more about my problem than he did my money. I felt like the other guys were making the problem bigger than it was just to get more money out of me. I am very impressed and I've already sent three other people their way. GREAT COMPANY ALL AROUND!"
"Best Service EVER! – So I got a wild hair and decided to change the thermostat on our home. Well I didn't shut the power switch to my furnace and after two hours of trying to change the thermostat to the new one and then back to the old one we determined that I broke something. So after my hubby being pissed and of course it was after hours I called one repair person he told me he could not get to me until two days later, JMoore would come late next day and then I stumbled on American Comfort Experts, I filled out the form online and within an hour I had a call back. David showed up about 10:30 pm that night and stayed until he fixed the blown fuse in the furnace and he was kind enough to change the thermostat the right way for us. The pricing was AWESOME as they have a fixed flat rate and I was more the happy with writing the check. So Thanks to ACE, not only did I not have to sleep on the couch w/ no heat he saved me from several hours of listening to my hubby complain that I should have listened to him in the first place and turned the power off.
Thanks David, you guys ROCK!"
“I really would like to thank you and ACE for a job well done. I have dealt with several AC companies that promise resolves and do not live up to them. ACE has lived up to what they say so far. Great news for me cause I can have peace of mind for my AC service needs. I look forward for a long term business relationship with ACE. I also appreciate your suggestion on the Comfort Club Membership. I think it will pay for itself long term. Thanks again! One last thing, Tuan was superb! He explained everything he was doing and why. He is a genuine pearl! ACE should be thankful to have such a great guy! I would like to schedule a follow up to some additional repairs that Tuan recommended. He says he would turn in the paperwork and I will follow up with a call on Tuesday morning.
Thank you so much! Happy Customer!”
“My A/C had gone out during the night time. I called these folks up at 8am the next morning to schedule someone to come out. I was told I would have a guy at my home between 12pm and to 2pm also gave me a timeline and what to expect, that the techs have most of what they need on the truck already as far as repairs/parts. Around 11:45 I got a call telling me Dennis was on the way to my home! He gets to my home and goes straight to work, and he had my A/C up and running not long after! He also relayed serial numbers, part numbers ect. Because they even checked to see if the unit still had warranty which it did which saved me a ton of money! My experience was outstanding! They made it extremely easy and I also love to support local businesses any time that I get the opportunity!!”
Yelp Brandt M.